Trust and Control Emerge as Key Barriers to AI-Enabled Commerce

Globally, artificial intelligence (AI) is being adopted at a rapid pace for shopping discovery. But as the technology moves from exploration to execution through AI agents, adoption is becoming more selective, hindered by trust and control concerns, according to a new survey by Alipay+ and S&P Global.

The launch arrives as Singapore-based enterprises accelerate their AI adoption, with the market projected to expand significantly over the next three years. The report underscores how the capital intensity of AI is reshaping cost structures and headcount decisions across the technology sector.

The implications extend beyond the immediate announcement. The study, which polled 6,000 consumers across nine [...]. This development comes at a time when Singapore is doubling down on its AI ambitions, with significant investments in compute infrastructure, talent development, and cross-border collaboration. For enterprises in the city-state, the practical question is how quickly these changes translate into new capabilities, cost structures, and competitive dynamics.

Singapore's AI ecosystem continues to grow as the city-state positions itself as a leading hub for artificial intelligence innovation in Southeast Asia. Local players — from government agencies to startups and established enterprises — are watching closely, because moves like this tend to reshape expectations across the entire ecosystem rather than in isolation.

Why it matters for Singapore: For Singapore's tech ecosystem, every new tool release represents an opportunity to build, innovate, and compete on a global stage. The city-state's infrastructure and business environment make it an ideal testing ground for AI products targeting Asian markets.