Tools
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Everpure Launches Data Intelligence Platform as AI Readiness Becomes Critical
Everpure, the data infrastructure company formerly known as Pure Storage, has unveiled Universal Data Intelligence (UDI), a platform that maps, classifies, and governs enterprise data across on-premise, cloud, and SaaS environments — solving what it says is a growing data visibility.
Singtel's Customer Experience Chief on Leading with AI Without Losing the Human Touch
Singtel customer experience head Rae Nah is charting a middle path between AI-driven efficiency and genuine human connection — one that puts people front and centre even as the country's largest telco rolls out automation across its care operations.
Wonderful Opens Singapore Hub to Bring Enterprise-Grade Agentic AI to Asia Pacific
Amsterdam-based enterprise AI startup Wonderful has opened a Singapore office, appointed a former Google and Meta executive as general manager, and begun hiring local technical talent as it pushes deeper into the Asia Pacific market with its model-agnostic agentic AI orchestration platform.
Optro Opens Singapore Hub to Deliver Agentic GRC Across APAC
Optro, the AI-powered governance, risk, and compliance platform formerly known as AuditBoard, has opened a new regional hub in Singapore — bringing the first fully automated controls testing solution to the Asia Pacific market. Trusted by more than half of the Fortune 500, Optro's.
OpenAI Admits Enterprises Need Better Controls as AI Costs Surge
OpenAI has acknowledged a growing pain point for enterprise customers: AI costs are scaling faster than anyone can track. The company introduced a new Global Admin Console on June 18 that gives businesses unified visibility into ChatGPT and Codex credit usage, along with granular spend.
BlueNexus Unveils AI Edge Device for Legacy Water Plants at SIWW 2026
Singapore-based BlueNexus Technologies has unveiled the AquaX Hub, a compact edge device that brings AI-powered autonomous operation to legacy water treatment equipment. The launch at Singapore International Water Week 2026 drew attention from utilities and industrial operators across Southeast Asia.
Can AI Financial Advice Help You Retire More Comfortably
A retirement economist warns against using AI for retirement planning, arguing chatbots cannot tailor advice to individual circumstances even as more Singaporeans turn to AI-powered financial tools for budgeting and investments.
OCBC Staff Save 20 Hours Monthly as AI Reshapes Customer Service
OCBC has been running artificial intelligence tools at its Customer Service Centre since late 2024, and the results are starting to show in concrete, measurable ways. Staff at the Singapore bank's service centre report saving roughly 20 working hours per month, while the volume of phone.
Sumsub Launches AI Agent Tools to Automate Compliance Workflows in Singapore
Sumsub has introduced a new AI agent integration that lets compliance teams transform anti-money laundering policies into configured verification workflows in minutes rather than days. Built on the Model Context Protocol, the system connects directly to popular AI tools including Claude.
Trust Bank's AI Chatbot Cuts Agent-Handled Chats by 50% as Customer Base Ages Up
Trust Bank, the Singapore digital bank backed by Standard Chartered and FairPrice Group, revealed that its generative AI chatbot has reduced customer chats handled by human agents by 50% and cut complaints by roughly 40%. With over a quarter of its one million customers aged 55 and above, the bank's AI deployment shows that generative AI is delivering measurable results across a diverse, multi-generational customer base in Singapore.
Affinidi and CardInfoLink Launch First AI Agent Trust Layer in Singapore
Singapore-founded trust infrastructure company Affinidi and payment platform CardInfoLink have deployed the first commercial trust layer for AI agent transactions in Asia, putting a governance and audit system into production on CardInfoLink's agentic commerce platform Agenzo.
AI Helps Singapore Semiconductor Firms and Data Centres Slash Water Use
Singapore's semiconductor manufacturers and data centre operators are deploying AI-powered water management to tackle their massive water footprint. UMC's Pasir Ris facility now recycles nearly 70% of its water, recovering 3.9 million cubic metres annually, while OVHcloud uses predictive AI to cut cooling consumption by up to 30%.